Terms and Conditions for Brandt copenhagen

Brandt copenhagen

www.orbitluxury.com
Søndergade 9a
2791 Dragør
Phone: +4529888900
VAT: DK35762256

Payment

Brandt copenhagen accepts online payments with the following credit cards Dankort, Visa, Mastercard, Paypal.
Payment will only be deducted from your account when the physical item is shipped unless otherwise agreed or stated on your order.

All prices on the website are inclusive VAT, but since it is secondhand products there are special rules and VAT will not be shown on the invoice.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK)

Brandt copenhagen uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Brandt copenhagen’s own website also uses encryption with SSL protocol.

Delivery and Shipment

The delivery time for your order is 1-15 dage depending on sellers location.

Brandt copenhagen uses Afhentning, GLS – Privat, PostNord – Privat, DAO – Pakkeshop for shipment of your ordered items.

Freight cost free of charge.

You can choose to have your shipment sent with delivery to your home address or the nearest package shop.

You will receive a Track and Trace-numer upon shipment, which allows you to track the shipment at all times.

 

Condition of the item you have returned

You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.

If the item is tested/used in addition to what is described above, it is considered used and of decreased value and will not be refunded. Orbit luxury tags must be un-broken and all accessories not further used.

Frequently asked questions (FAQs)

Brandt copenhagen

www.orbitluxury.com

return@orbitluxury.com
Søndergade 9a
2791 Dragør
Phone: +4529888900

 

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Brandt copenhagen, we need the following information:

. Name
. Address
. Phone number
. Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Brandt copenhagen, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Brandt copenhagen have access to the information recorded about you.

The data manager in Brandt copenhagen is: Nina Brandt Sørensen.

We do not store and transmit customer information encrypted.

As registered with Brandt copenhagen, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact nina@brandtcopenhagen.net .

Cookies

On orbitluxury.com, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics

We use log statistics at orbitluxury.com,
which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve Brandt copenhagen’s website.

Consumer Protection

Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints

Complaints about product can be sent to:

Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform.
ec.europa.eu

When complaining you need to denounce our email address, nina@brandtcopenhagen.net, and the site, on which you made your purchase.

Do NOT follow this link or you will be banned from the site!
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